PRIVACY & TERMS
At Mobilelogistix, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and manage the data you provide to us. We believe in complete transparency and adhere to industry standards to maintain the security of your information. By using our services, you agree to the terms outlined in this policy.
1.What information does Mobilelogistix collect?
We collect the following types of information:
- Personal Information: Your name, email, phone number, and address.
- Business Information: Company name, registration details, and relevant documents (if applicable).
- Transaction Data: Shipment details, payment information, and order history.
- Technical Data: IP addresses, browser type, and device information when interacting with our website or app.
- Communication Data: Any messages, emails, or calls exchanged with our team.
- Cookies and Tracking Data: Data collected through cookies to improve website functionality and user experience.
2. How is my information used?
Your data is used to:
- Process shipments and transactions.
- Provide customer support and improve service quality.
- Communicate updates, promotions, or policy changes.
3. Is my data shared with third parties?
Mobilelogistix does not sell or share your personal information with third parties, except as required by law or to fulfill our logistics services (e.g., working with trusted partners like carriers or customs agents).
4. How does Mobilelogistix protect my data?
We implement robust security measures, including encryption, firewalls, and regular audits, to ensure your information remains safe and secure.
5. Can I request to delete or access my personal data?
Yes, you can contact us to access, update, or request the deletion of your personal information. We are committed to respecting your rights under applicable data protection laws.
6. How long does Mobilelogistix retain my information?
We retain your data only for as long as it is necessary to provide our services or as required by legal obligations.
7. What are cookies, and how are they used?
Cookies are small files stored on your device to enhance your website experience. They help us track site usage, improve functionality, and deliver personalized services.
8. Who can I contact for privacy-related concerns?
For any questions or concerns regarding your privacy, please reach out to our Privacy Team at privacy@mobilelogistix.com.
HOW TO CONTACT US
If you have any questions about this Privacy Policy, or if you would like us to update, delete, or modify the information we have about you, please contact us:
Mobilelogistix
Address :- Office no. 302, Al-Rehman Centre, Block A, Bangalore Town, Shahrah-e-faisal
Karachi,Pakistan
Email: privacy@mobilelogistix.com
We are committed to addressing your concerns promptly and ensuring your personal information is handled securely and transparently.